Worried that your IT career might stall out? These
10 practical strategies can help you achieve your goals as an IT pro.
Image: iStockphoto.com/Maxiphoto
When
I talk with up-and-coming IT'ers, I sometimes encounter a sense of
fatalism. It's as if they feel their jobs are preordained and they'll be
assigned to a "dungeon job" forever. It is a mistake to think that way,
because there are many steps you can take to advance your career and
your understanding of IT, regardless of the situation that you find
yourself in.
Here are 10 things you can do to develop your IT career.
1: Seek out the hidden silver lining in the situation you are in
I
always had strong communication skills, so early in my career -- when I
was trying to focus on the technical side of IT -- I invariably got
reassigned to training or documentation and not to the technical jobs I
wanted. I eventually did spend time on the technical side, and what I
ultimately found was that my ability to explain technologies and
applications in plain English to end users and business decision makers
was a valued commodity. It eventually led to my promotions to project
manager and then to IT director and CIO, because employers were looking
for someone who could explain (and sell) IT to outside stakeholders.
2: Get into the business
Even
if your goal is to become the chief systems architect or a database
administrator, those who take the time to read corporate annual and
quarterly reports and to understand the business are in the best
position to deliver value that is appreciated and rewarded. The best
news of all is that once you learn how to get on top of the business for
your job, you can take this ability with you anywhere you seek
employment.
3: Take a sales/marketing course
Many IT'ers
have an inherent dislike for sales/marketing, which relies on intuitive
skills, perceptions, and communications -- and not so much on logic and
task-oriented skills. Yet the key to business is dialogue and being able
to sell both yourself and your ideas. If you are a heavily
task-oriented person, and most IT people are, it might be a good idea to
take or audit a marketing/sales course to learn a little bit about the
art of selling. I guarantee that you will find it useful in your IT
work.
4: Develop your communications skills
Even if you
are uncomfortable, take the risk of volunteering to make a presentation
or lead a meeting. This gives you visibility as a leader and assists in
preparing you for a supervisory or management IT role, if that is your
goal.
5: Take on the projects no one wants
I started my
own IT management career by volunteering to head failing projects with
the belief that I could turn them around. Once I succeeded, it was
noticed and I was in line for promotions to higher positions of
responsibility. Many people are afraid of volunteering for these
projects, and I must admit that before I volunteered, I considered that I
could get fired. However, I also considered that the project had
already failed. The only way it could go was up. If you can lead the
effort and turn a failure into a success, you will get noticed.
6: Look for mentors
There
are profoundly talented and creative people in IT with great skills.
Many are willing to share their experience and knowledge. If you have
the opportunity to be an understudy to one, take it. You will learn your
craft much faster.
7: Stay current
Once you're assigned
to a particular area of IT, it can become difficult to stay current on
overall IT trends or other IT areas of interest. Fortunately, courses,
periodicals, and trade groups abound that can help you stay on top of
things. Take advantage of them. It's one way to ensure that you stay
fresh in your IT thinking and practice, even if your immediate area of
responsibility is somewhat constricted.
8: Network
The
more people you get acquainted with in IT and the business, the more
people will know what you have to offer. Individual performance
excellence is always paramount, but so is exposure to those who can help
you advance your career.
9: Make everyone a winner
People
like winners. They also like to feel that they are succeeding. This is
why the best project managers and IT executive are those who have found a
way not only to make projects work, but people work. A key element in
this is teamwork. When everyone feels a part of the project and the
project works, the payoff for the project team and for each individual's
sense of self worth is incalculable.
10: Do a little extra in every piece of work
One
of my early IT memories was of a senior application programmer who
wrote each app based on the end user's specifications and then added a
little "extra" that he knew would please the user. Sometimes this came
in the form of a navigation shortcut for a screen, or perhaps it was an
extra function or feature the user hadn't thought about. That lesson has
always stayed with me. If you're assigned a piece of work, do it -- and
then deliver just a little bit more. You'll delight your customers, and
the word will get around.
Take responsibility for your own career
Today's
companies are far less nurturing than they used to be. Even great
performers can suddenly find themselves jobless if a company misses a
quarterly earnings target, and then they must cut back. The moral of the
story is to always take responsibility for your own career. You can
never be sure where your career will take you or even which companies
you will work for -- but your skills and know-how will stay with you
wherever you go.
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